The PAL DNA

The PAL DNA is the company’s unique qualities, values, and characteristics that distinguish it from other airlines and organizations. It is a combination of knowledge, skills, attitudes, and behaviors unique to PAL employees, and serves as a guide to help achieve the vision, purpose, and strategies of PAL.

The clearly defined competencies of the
PAL DNA allow employees to know exactly what
is expected in their job, the key behaviors they
should demonstrate, and the steps needed to
increase their proficiency levels. They allow
leaders to provide guidance and support to
employees’ growth and development, including
progression, promotion, and career development.

They serve as basis for employees to know how
they can reach their full potential and explore
other opportunities within the organization.


The clearly defined competencies of the PAL DNA allow employees to know exactly what is expected in their job, the key behaviors they should demonstrate, and the steps needed to increase their proficiency levels. They allow leaders to provide guidance and support to
employees’ growth and development, including progression, promotion, and career development.


They serve as basis for employees to know how they can reach their full potential and explore other opportunities within the organization.

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